Garage Door Off Track
Customer Issue: Mr. Jacobs’ wife had accidentally nudged the garage door with her car, and afterward he found that it seemed to be stuck when he tried to open it.
Our Solution: Mr. Jacob’s garage door had come off of its track from the car bumping it. We detached the opener to keep the door stationary, before opening the tracks. Our experts put the rollers back in and closed the track so that the movement could be checked. We made certain it now slid along smoothly.
Customer Issue: Mr. Little had already purchased his new garage door opener, but wanted to get it installed professionally. He reached out to us to take care of it.
Our Solution: The customer had his new Linear LDCO850 opener bought and ready for installation, so our expert took over to assemble it carefully for him. Once this was completed, it was then installed into the overhead of the garage and connected to the door. Testing was also done to make certain everything was working properly.
Garage Door Troubleshooting
Customer Issue: Mr. Blair’s garage door was struggling to close as easily as it used to.
Our Solution: Our team gave a thorough inspection of the system and found that the problem was with the tension. Once the tension was adjusted, the door was tested by our professionals to ensure that it was now closing reliably for our customer.
Customer Issue: Broken garage door spring.
Our Solution: After hearing his door slam shut, this customer called our us in quite a panic. We quickly came over and inspected his system, and immediately noticed that the torsion spring broke. We removed what was left of the old unit and set a new one in its place. We adjusted its tension to make sure the door was properly balanced, and lubricated its coils to ensure its smooth performance.
Customer Issue: Worn out rollers.
Our Solution: Without properly working rollers, the door could barely move and wouldn't open all the way up. We removed the worn nylon units and installed new steel rollers in their place. We then lubricated the new units and made sure they could move smoothly inside the tracks.
Opener Remote Control Failed
Customer Issue: Old remote broke down.
Our Solution: The customer’s remote was old and was barely held together with a piece of tape so we weren't surprised it stopped working. We replaced it with the economical Chamberlain Clicker® KLIK3U-SS, which we promptly programed with the customer's opener and then showed him how to use the unit's special features.