Broken garage door spring.
After hearing his door slam shut, this customer called our us in quite a panic. We quickly came over and inspected his system, and immediately noticed that the torsion spring broke. We removed what was left of the old unit and set a new one in its place. We adjusted its tension to make sure the door was properly balanced, and lubricated its coils to ensure its smooth performance.
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* $29 service call - deducted from the service
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